Contact Us｜BIOMA

Last Updated: September 4, 2026

If you have any questions, concerns or support requests about our products, orders, shipping, returns or policies, please feel free to get in touch with us.

Contact Information

Store Name: BIOMA Official Website: biomnaad.shop Email: support@biomnaad.shop

Response Time

We aim to reply to all email inquiries within 24–48 business hours. Please note that we do not offer customer service on weekends and public holidays.

What to Include in Your Message

To help us resolve your issue quickly, kindly provide the following information when contacting us:

• Your full name
• Order number (if applicable)
• Detailed description of your question or problem
• Relevant photos or screenshots (if necessary)

Business Mailing Address

[INSERT YOUR FULL STREET ADDRESS] [City, State, ZIP Code] United States

Note: This mailing address is for written correspondence only. Please do not send returned products to this address. Return shipments must follow the instructions stated in our Return Policy.

Policy Links

• Return Policy: biomnaad.shop/pages/return-policy
• Shipping Policy: biomnaad.shop/pages/shipping-policy
• Privacy Policy: biomnaad.shop/pages/privacy-policy
• Terms of Service: biomnaad.shop/pages/terms-of-service